• All personal items must be packed in appropriate moving boxes or containers
• We strongly recommend using cardboard moving boxes. Small, medium and large size
• We can only accept furniture, moving containers and items that are properly packed for a move
• Poorly packed items or containers, items not packed in a box may not be accepted
• Boxes smaller then liquor size may not be accepted
• Furniture and other items must be clean, dust, pet hair and spider web free
• All pathways leading to the rooms must be unobstructed
• If our team finds the move environment to be too dirty, too crowded, unsafe or if anyone is showing symptoms or not cooperating, we may terminate the move immediately
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• All drawers must be empty and left in
• Table lamps and lamp shades must be packed in a box
• Pictures, mirrors, glass, artwork and other fragile items must be packed in boxes or cardboard
• Avoid packing too many small boxes
• Pack heavier items in smaller boxes and lighter items in larger boxes
• Make sure boxes are properly taped, not folded
• Do not over pack boxes too heavy
• Label your boxes on top and sides
• Properly mark a box or container with fragile items
• Disassemble your bed(s) / dining table (if possible)
• Make sure all electronics are disconnected
• Move smaller items / boxes / yourself (if possible)
• Reserve parking space for the truck (whenever possible)
• Have elevator reserved and locked for our exclusive use
• We may cancel the move if elevator reservations are not made. Minimum charges will apply
• Please make sure your outdoor items are clean
• Check and clean grease collector on your BBQ
• Plant pots must be in packed in a box, container or a garbage bag
  
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• Terms and conditions of service are available upon request
• Terms and conditions are subject to change without notice

When booking a move:

Details are very important when booking a move. It helps us accurately estimate the cost, determine the right size truck and number of movers needed to relocate you in the most efficient way. Please be sure to mention the following:

• Approximate drive time from A to B
• Elevator / No Elevator
• Long Hallways
• Long Pathways
• Active Construction Site
• Steep Driveway
• Heavy, Awkward Items
• Suggest where to park, if there is a loading bay/zone, front entrance or back

What we don’t move

We are not be able to move the following and other items:

• Pianos
• Hot tubs
• Large safes
• Items of extraordinary or sentimental value
• Cash, jewelry, antiques, documents, coins, art
• Gas powered tools (unless emptied)
• Liquids, paint, chemicals, flammables, explosives, weapons
• Any and all illegal items